LAO MUSIC NETWORK reserves the right to refuse to publish any advertisements OR BUY, to correctly classify any advertisements and to delete objectionable words or phrases. Submission of advertisement to a LAO MUSIC NETWORK sales representative does not constitute a commitment by LAO MUSIC NETWORK to publish the advertisement.

Publication of an advertisement does not constitute an agreement for continued publication.  LAO MUSIC NETWORK will not be liable for failure to publish an ad as requested or for more than one incorrect insertion of an advertisement. In the event of an error, or omission in printing or publication of an advertisement, LAO MUSIC NETWORK liability shall be limited to an adjustment for the cost of the space occupied by the error, with maximum liability being cancellation of the cost of the first incorrect advertisement or republication of the correct advertisement. Under no circumstances shall LAO MUSIC NETWORK be liable for consequential damage of any kind.

For additional policies and standards of acceptability, please contact our sale representative at281-443-9543 or e-mail us at sale@laomusic.net

What is your return policy?

Unopened items can be returned for a full refund if they are returned to us within 14 days of delivery. You must pay for the returned shipping and handling charges. Sorry, opened items can not be returned.

If you receive a damaged or defective item, please notify us immediately to Store manager. Damaged/defective items must be returned to us. We will replace the item and send to you after we receive the returned product.

Items which not consider as damaged or defective item.

- Item does not clearly show a video or audio defect.
- Item which is unable to play due to incompatible device.

Lost orders (30 days shipping guarantee)

You can directly email or send 'contact form' to us regarding to lost orders. This is in case that the parcel may have been lost in transit ( or takes longer than 30 days since you place order ). We can track your order with registration number. Lost orders will be reshipped only once.

Undeliverable shipment

Usually the parcel will be shipped back to our office if it cannot be delivered. We will contact you via provided email and resend the parcel only once without any charge.

All customers are welcome to email Lao Music Network regarding to orders. We will reply back to you within 24 hours